Privacy Policy

Dyzink ("we", "us", or "our") is committed to protecting the privacy of its users and clients. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

By using our website or services, you consent to the data practices described in this policy.

The data controller responsible for your personal data is: Dyzink, based in Madrid, Spain.

For privacy-related inquiries, you can contact us at [email protected].

We may collect the following types of personal data:

• Name and email address — when you contact us through our forms or email.
• Project information — details about your idea or project shared during the briefing phase.
• Usage data — information about how you interact with our website (pages visited, time spent, device information).
• Technical data — IP address, browser type, operating system, and other technical information collected automatically.
• Communication data — records of correspondence when you communicate with us.

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We process your personal data for the following purposes:

• To respond to your inquiries and provide our services.
• To evaluate project proposals and prepare budgets.
• To improve our website and services based on usage patterns.
• To send relevant communications about our services (only with your consent).
• To comply with legal obligations.

We process your data based on the following legal grounds under the GDPR: consent, contractual necessity, legitimate interest, and legal compliance.

For marketing communications, we will always obtain your explicit consent before sending any messages.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.

You may request the deletion of your data at any time, subject to legal retention obligations.

We may share your data with the following third-party service providers:

• Cloudflare — for content delivery, security, and analytics.
• Vercel — for website hosting and deployment.
• Resend — for email delivery and transactional communications.

These service providers are bound by data processing agreements and are only authorized to process your data as instructed by us and in compliance with applicable data protection laws.

Our website uses technical cookies that are necessary for the proper functioning of the site. We may also use analytics cookies to understand how visitors interact with our website.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of the website.

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right of access — request a copy of your personal data.
• Right to rectification — correct inaccurate or incomplete data.
• Right to erasure — request the deletion of your data ("right to be forgotten").
• Right to restriction — limit how we process your data.
• Right to data portability — receive your data in a structured format.
• Right to object — object to the processing of your data.
• Right to withdraw consent — withdraw any consent previously given.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it.

We may update this Privacy Policy from time to time. Changes will be effective upon publication on this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you can contact us at:

[email protected]